We hope you understand that in the best interest of all patients and practitioners, Perth Scoliosis Clinic has a formal booking and cancellation policy to create an environment of respect and best practice.
Please ensure you have filled out a Liability Waiver form and New Client Form when beginning your journey with Perth Scoliosis Clinic. These documents will be saved in our secure portal. We reserve the right to have payment details encrypted to allow us to create smooth billing procedures.
Billing and Cancellation Policy
For all appointments we have a 24 hour cancellation policy, this includes rehabilitation classes and duos.
- If you do not show for your appointment a full fee of booked appointment will be charged to your credit card/ bank details on file at time of “no show”
- If you cancel within the 24 hour cancellation period, you will be charged a $30 late cancellation fee or forfeit a class on your package unless rebooked within the next 24 hours.
- If you late cancel or no show a class 3 times you will lose the right to ongoing/ recurring bookings
- If you No Show an appointment Credit Card or Direct Debit details will be required to make any future appointments